Category: Blog

As traditional, uniform sales strategies fade, the push for personalized customer engagement intensifies. Moreover, with an increasing number of customers expecting personalized experiences from businesses that match their buying preferences, relying solely on manual methods for tailoring each interaction can present challenges. Embracing GenAI technology within CRM systems is becoming essential for businesses aiming for

Writing intuitive and contextual prompts has become increasingly important to generate relevant results, thanks to rapid advances in GenAI models that have only become more capable and smarter. As technology service providers offer a range of services to help clients construct engaging dialogues that foster long-lasting customer connections, prompt engineering services that simplify difficult interactions

The tech landscape is in the midst of a significant transformation, marked by a seismic shift that has everyone in the industry on their toes. The talk of the town is Generative AI, a technological marvel capturing the imagination of tech enthusiasts and innovators alike. Almost every tech service provider has a Gen AI story

Generative AI (Gen AI) needs no introduction as it continues to make waves everywhere. Its origin dates to the 1960s, marked by the first chatbot, “Eliza”. Since then, the evolution has been remarkable, with breakthroughs such as Generative Adversarial Networks (GANs) and Generative Pre-trained Transformers (GPTs) pushing the boundaries of what is achievable. The journey

In a world where technology is evolving at an unprecedented pace, the IT landscape is constantly in flux. Traditional IT operations and infrastructure are facing a transformation like never before. The advent of GenAI (Generative AI) has brought about a paradigm shift in the world of IT. It’s revolutionizing traditional IT operations and infrastructure, bringing

By Deepa Narayanasamy & Amit Derkar In today’s era, delivering consistent and superior quality of experience across channels with speed & scale is a critical competitive differentiator for global enterprises. As a result, Quality assurance/Testing, a pillar of the software development lifecycle, is undergoing a tectonic shift. As of 2023, organizations engaged in software development

  By Dheeraj Rawat & Amit Derkar Revolutionizing your Customer Relationship Management through the integration of GPT with Salesforce. In today’s hyper-competitive business landscape, delivering exceptional customer experiences is crucial for companies to stay ahead in the game. As technology continues to advance, artificial intelligence (AI) has emerged as a powerful tool for enhancing customer